Norwich Bookstore

Lately, the bookstore has been receiving many calls with no one at the other end of the line. Have you tried to reach us and not gotten through? 

At first we chalked it up to the notoriously bad local cell service. We figured that someone dialed and then lost signal - we’ve all had that happen…

Then we thought it might be robocalls which have increased exponentially. If you don’t pick up by the third ring they disconnect. If we do answer, a voice commands, “Don't hang up, this is an important call,” yada yada yada…

But it might be our phone system. We do not have caller ID so we can’t see who is calling. (I do have caller ID at home and got a call from “ILLEGAL SCAM” last week - at least they were honest!) 

Please let us know if you've had trouble reaching the bookstore by phone. We don't want you to think we're ignoring you! - Liza

PS While I am writing about phones, I have a request: If you give us your cell phone to call about a special order and you see a notification from the store on your caller ID, please check your message. Some folks just hit "call back." There are nine of us on staff and chances of reaching the specific bookseller who called you are slim.