Computers: we love ‘em and hate ‘em!
Six years ago we invested in a major update of our computer systems, moving from a DOS based (from the dinosaur age) server to a new state-of-the-art platform that allowed us to do so much more, so much faster.
Then came the periodic updates. Were they improvements? Probably. Did they create problems? Sometimes. Gradually, the software outgrew the hardware and we were running adolescent computers trying to keep up in the adult world.
On paper, the simple solution is to replace the computers, but in real life, that is not so easy. We started with one workstation. After 12 hours and 2 tech support folks trying to help, we finally had it functioning. Then there was an update - just a week after installation - and suddenly nothing worked!
At this point, my definition of re-boot is not what tech support intended… Wish us luck! ~ Liza
(originally posted 5.3.18)